Warranty

All product warranties and guarantees are provided solely by the product manufacturers. If you have a claim under warranty, we will act swiftly on your behalf to pursue your warranty claim. On most occasions, products deemed faulty under warranty will need to be returned to either ourselves or the distributor for further inspection. This process will be addressed with the utmost urgency in order to ensure your claim is resolved in a reasonable amount of time.

All warranty claims must be accompanied by an original invoice and proof of purchase, with a notification of your warranty claim to CWS before your goods are returned. In the unlikely event that warranty claim is not deemed valid, we will not be liable for any costs incurred throughout a claim for shipping, labor and other related charges. This warranty is voided in the event that products have been modified. Warranty coverage applies solely to the original owner. Products sold to a third party are not covered.

Please note: Alloy wheels in chrome are not covered by a warranty, and alloy wheels with a polished face or rim come with 6-month warranty.

Return Policy

Should you not be satisfied with your purchase, please notify CWS in writing within seven (7) business days from the day of receipt. We reserve the right to refuse any non-faulty goods returned outside of the seven-day return period.

Please return products to our office address:

SHANGHAI CWS AUTO PARTS GROUP LTD.
ROOM 1708, MIPING PLAZA, NO.1085,
ZHENCHEN ROAD, BAOSHAN DISTRICT,
SHANGHAI, CHINA
POST CODE: 200444 TEL: 86-21-61736848

Return Request Form